IT Support / Help Desk
An IT Support specialist handles day-to-day technical queries from your team — hardware, software, account access, VPN and system issues — keeping everyone productive. They manage tickets, triage escalations and maintain documentation for common fixes.
Every TwistTeams hire is recruited to your exact requirements and fully managed from our office in Clark, Philippines, with recruitment, HR and payroll, office space, equipment and IT support all included in one monthly cost.
Indicative monthly cost
What does a IT Support / Help Desk cost offshore?
All-in monthly. Recruitment, HR & payroll, office and IT included.
A$5,460 Australia onshore
Save 70%
A$7,000 Australia onshore
Save 70%
A$9,240 Australia onshore
Save 70%
Figures in AUD. Onshore figures are indicative Australia salary equivalents. Adjust for headcount and work arrangement in the Team Planner.
Adjust for your market, headcount and work arrangement in the Team Planner.
What is included with every hire
- The Filipino professional's salary, benchmarked to the local market
- All government-mandated contributions (SSS, PhilHealth, Pag-IBIG)
- 13th-month pay and statutory leave
- Recruitment, HR and payroll management
- Office seat, equipment and IT support in Clark
More IT & Engineering roles
View all- Software DeveloperA Software Developer designs, builds and maintains web applications and systems to your technical requirements and stack. Offshore developers work directly within your repositories, sprint cadence and existing workflows.
- Front-End DeveloperA Front-End Developer implements responsive, pixel-accurate UIs from design mockups using HTML, CSS, JavaScript and your chosen framework — React, Vue, Angular or otherwise. They handle component development, state management, performance optimisation and cross-browser compatibility.
- Back-End DeveloperA Back-End Developer builds the server-side logic, APIs, databases and third-party integrations your application depends on. They work across REST and GraphQL APIs, authentication flows, data modelling and the business logic that powers your product.
- Mobile DeveloperA Mobile Developer builds native or cross-platform applications for iOS and Android. Whether working in Swift, Kotlin, React Native or Flutter, they handle app architecture, API integration, device testing and App Store submission.
- DevOps / Cloud EngineerA DevOps / Cloud Engineer manages CI/CD pipelines, cloud infrastructure and deployment automation so your team ships faster with fewer incidents. They work across AWS, Azure or GCP — provisioning environments, writing infrastructure as code and keeping systems monitored and observable.
- QA / Software TesterA QA / Software Tester verifies that releases meet quality standards through structured manual and automated testing. They write test plans, execute test cases, document defects and work alongside developers to catch regressions before they reach production.
Ready to build your team?
For a free 30 minute discussion with one of our advisors please click below.
Schedule your free consultation
Pick a 30 minute slot with one of our advisors on our Google Calendar. Opens in a new tab.
Prefer email? information@twistteams.com