Healthcare CSR
A Healthcare CSR handles inbound patient enquiries — appointment scheduling, insurance questions, test result coordination and general practice queries. They are the first point of contact for patients and play a key role in the overall patient experience.
Every TwistTeams hire is recruited to your exact requirements and fully managed from our office in Clark, Philippines, with recruitment, HR and payroll, office space, equipment and IT support all included in one monthly cost.
Indicative monthly cost
What does a Healthcare CSR cost offshore?
All-in monthly. Recruitment, HR & payroll, office and IT included.
A$4,680 Australia onshore
Save 70%
A$6,000 Australia onshore
Save 70%
A$7,920 Australia onshore
Save 70%
Figures in AUD. Onshore figures are indicative Australia salary equivalents. Adjust for headcount and work arrangement in the Team Planner.
Adjust for your market, headcount and work arrangement in the Team Planner.
What is included with every hire
- The Filipino professional's salary, benchmarked to the local market
- All government-mandated contributions (SSS, PhilHealth, Pag-IBIG)
- 13th-month pay and statutory leave
- Recruitment, HR and payroll management
- Office seat, equipment and IT support in Clark
More Healthcare roles
View all- Medical Virtual AssistantA Medical Virtual Assistant handles the administrative workload for medical, dental and allied health practices — patient booking, referral management, inbox and correspondence, prior authorisations and general practice administration. They let clinical staff focus on patients rather than paperwork.
- Medical BillerA Medical Biller processes and submits healthcare claims, follows up on unpaid claims, posts payments and manages denials and appeals. They ensure that services rendered translate into revenue collected, working within your practice management software.
- Medical CoderA Medical Coder translates clinical documentation into standardised code sets — ICD-10, CPT, HCC or HCPCS — to support accurate billing, compliance and reporting. They review notes, assign appropriate codes and query clinicians when documentation needs clarification.
- Medical Scribe / TranscriptionistA Medical Scribe documents patient encounters from recordings or in real time — capturing history, examination findings, assessment and plan in the clinical note format required by your practice. They save clinicians significant documentation time on every patient.
- Dental Admin AssistantA Dental Admin Assistant manages the front-end operations of a dental practice — booking appointments, confirming patients, managing recall lists, processing payments and handling enquiries. They keep the schedule full and the practice running smoothly.
- Patient Care CoordinatorA Patient Care Coordinator manages the care journey for patients requiring ongoing treatment — scheduling appointments, coordinating referrals, following up on care plans and ensuring patients stay engaged with and informed about their treatment.
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